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Not able to view camera records on laptop

Community Member

Hi all,


I got a few new google camers recently and found that I could only get the live view and history records via Google home app, there is no way for me to do it via browser like it was before. ( I was told so by Google tech support).


Was wondering anyone has a walkaround?




You cannot view your new Google Nest Cameras (Battery) on the web page via a browser, or add them to the Google Nest app, as we discovered to our surprise when we bought a Google Nest Camera (Battery) in Sept. 2021.

Google Nest decided to have its new cameras and doorbells released starting in mid-2021 work ONLY in the Google Home app and NOT in the Google Nest app or on the web page, while our older cameras and doorbells continue to be administered, access history, and receive notifications ONLY in the Google Nest app (though they can be viewed in the Google Home app).

In Sept. 2021 Google Nest GM/VP posted this explanation of this 2-app approach. Except for numerous customer reactions, there has been no update since:

Community Member

Very sad that Google is destroying the Nest brand.