Personal Results are broken on 3rd party Google Assistant speakers

[marcellocgg]

so I have personal results enabled on my Google assistant speakers, which include a native Home app JBL speaker and a few Sonos speakers that require the "works with Google" Sonos extension. What I've noticed that only started a few months ago Is that any requests that require personal results will always say you have to turn the feature on, even if it's already enabled. This is really annoying for requests like setting calendar or reminder events, where I just can't from my Sonos devices anymore. Upon further research, it seems other people are having this same issue with their third party Google Assistant home devices, and the issue seems to have started around March 2023

[Juni]

Hi marcellocgg,

Thanks for reaching out and sorry for the delay, We hear you — we can understand why you feel that way. You can turn off and on the personal result and observe if it will make a difference. Performing a factory reset on your speakers might also help. 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni