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Problem to remove smart+ ledvance bulb

mtrepanier94
Community Member

I can't remove a SYLVANIA A19 ledvance because the smart+ service doesn't exist anymore

 

anyone with same problem. It ask me to unlink the service. But the service doesn’t exist 

1 REPLY 1

You don't have the SYLVANIA app on any of your smartphones or tablets?

I don't know anything about this brand, but there is still a SYLVANIA Smart Wi-Fi app on the Google Play store.

You'll need to delete/remove from SYLVANIA app and then reconnect app to Google Home and then Unlink if you aren't using Sylvania anymore.