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GG7
Community Member

I connected Yeelight smart bulb to my Google home, but I see it as offline.

6 REPLIES 6

Cathal_S
Gold Product Expert
Gold Product Expert

Hi GG7,

Please try saying "Hey Google, sync devices". You should hear if Yeelight is synced correctly or not, if it's synced correctly let us know if your device is online or offline.

 

 

Regards,
Cathal

GG7
Community Member

Thank you very much. It dident work. I have try to couple bulb via Xiaomi app. Yeelight sinced with Xiaomi. I can operate with bulb via both apps Yeelight and Xiaomi. But I like to switch the bulb off/on with voice assistent Google nest. When I try to sinc with Xiaomi my nest do not see any device.

Azarco
Community Specialist
Community Specialist

Hey GG7,

 

Cathal_S I appreciate the help!

Thanks for reaching out. Let's check what's going on — are your smart light bulbs successfully set up on the same WiFi network where your speakers are connected? Could you try these steps:

Unlink and relink your Yeelight account in your Google Home app.
Reboot your router, Google Home speaker and Yeelight device.

If the issue persists, try resetting your Google Home by its default settings. Once done, say "OK Google, sync my devices".

Keep us posted!

Best,
Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

Please try going in to the Yeelight app and changing the server to the Singapore server.

Screenshot_20220712-150322.png

 

Then say "Hey Google, sync devices".

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey GG7,

 

Checking back in to see if the troubleshooting steps above help. Let us know by updating this thread, and the community will be happy to lend a hand.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey GG7,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Best,

Alex