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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6919 Views
  • 0 replies
  • 7 kudos

Sorry it looks like your tv isn't available right now

Heys guys hoping you can help. Often when I ask Google Assistant to turn on my tv, Google responds with "sorry, it looks like the Family Room TV is not available right now" . I confirm that the TV and Google Home are on the same WIFI account, tv is p...

Removing an old Roku.

Hi, So, I have a disconnected Roku in my home app that's not mine. (Ex-gf). I've removed all family members, actually I redid the whole setup after moving. I've tried to unlink, it just keeps relinking and brings me back to home app. There's no remov...

Routines can't be loaded

I have been having an issue for over a week now where my routines option in Google home will not load staying I need to check my internet. I have reset my router and google wifi, power cycled my phone, even removed google home and added it back and n...

HDOrr by • Community Member
  • 1063 Views
  • 4 replies
  • 1 kudos

Nest account frozen

I setup an account years ago and never used it with my administrative Google account email. I need to use this account with me Nest products. Without setting up a Nest account under a different email how do delete the Nest account so that I can begin...

FirstFox by • Community Member
  • 777 Views
  • 3 replies
  • 0 kudos

Yeelight lights removed from google home

For no reason all my yeelight were removed from google home. I try to connect with the yeelight account but no success. Mi home and yeelight app work fine.

Rigas86 by • Community Member
  • 12666 Views
  • 38 replies
  • 4 kudos

How secure is linking Feit smart bulbs to Google Home

I have some Feit smart bulbs I wanted to connect to Google Home.What are the security implications of this? For example, if Feit was compromised, could someone have access to my Google account through the Feit account connection? Basically, I don't w...

Anonymous by • Not applicable
  • 1060 Views
  • 3 replies
  • 1 kudos

Problem connecting to cloud

I am in my google home. I have a few rooms. One particular room when I go to the device to change the name, it says trouble connecting to the cloud. All the other rooms and devices work except this one.

Jyeh74 by • Community Member
  • 1356 Views
  • 6 replies
  • 1 kudos

Find lost phone, PLEASE?

Hello, I lost my cell phone after the SuperBowl on the 12th and I've been unable to find it since. According to FindMyDevice it "Can't reach device". This may be because the phone died OR because I had the carrier turn on the "Lost phone" option to p...

AGF by • Community Member
  • 1099 Views
  • 2 replies
  • 0 kudos

Linking Blue ADT to Google Home issues

When i try to link blue adt to my google home app i get one of three things below:1. I type in user name and pwd for blue by adt, get asked to generate code, but never get one2. I get the code and plug it in then get message in google home app saying...

nevarest by • Community Member
  • 2167 Views
  • 4 replies
  • 0 kudos
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