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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! sharing a home in google home

I setup a google home today, I have tried to share the setup with my wife, when I get to the end of the string of questions and try to send the invite, I get a black message at the bottom of the page stating that it cant do it now or something like t...

benny2599 by Community Member
  • 3011 Views
  • 8 replies
  • 0 kudos

Nest disconnecting itself overnight

I am having the same issue as this linked thread.I have tried all the same trouble shooting steps and still no luck. https://www.googlenestcommunity.com/t5/Apps-Account/Google-nest-speaker-getting-deleted-in-the-middle-of-the-night/m-p/124866

LiamB by Community Member
  • 740 Views
  • 11 replies
  • 0 kudos

Verify home address for emergency calling, Nest aware

I've been stuck for almost a year now trying to turn on the Nest Aware emergency calling feature in the google home app. I turn emergency calling on, then confirm address, and finally confirm location on map is accurate to enable. This turns on Emerg...

Inviting family members still an issue

I must be missing a step or something when I try and add a person to a "home" I just set up. I have set up numerous Google WiFi and nest systems for customers and cannot figure out why I still have occasional issues inviting home members. I always ma...

jct3531 by Community Member
  • 4751 Views
  • 7 replies
  • 0 kudos

Sound notifications for packages using Google Doorbell?

Hi! I just got a Google doorbell (battery, not wired) and it came with a Nest mini. I am using the Google Home app to control it and the doorbell does chime inside when pressed, however, I cannot seem to get the other types of notifications to make a...

Brilengel by Community Member
  • 155 Views
  • 0 replies
  • 0 kudos

Devices stuck in deleted "Limbo Home"

Hey everyone,Does anyone have the slightest idea how to recover a deleted home? Ever since i deleted a "home" to make a new one since we moved, my iRobot linked account is getting a "Unknown error" when i try to link it (Even tho the Home app says "L...

AtomArne by Community Member
  • 323 Views
  • 2 replies
  • 0 kudos

Cannot login

I no longer have the phone number I originally used when I created my nest account. I know my login and password but it requires a code to login past that. It is sending the code to a phone number I no longer have. Is there a way to send the code to ...

chris13 by Community Member
  • 311 Views
  • 3 replies
  • 0 kudos

Nest Cameras - No notification setting through home app

Hi there!I have had nest cameras for years and years--I did the migration over to Google Home. I can see my cameras there but I still get alerts through the Nest app.I just added a new camera today--the setup forced me to go through Google Home. The ...

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