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Google home app double notification

Mscanavino91
Community Member

I have a Google nest indoor cam, and Google nest doorbell. My wife has a Google account on her phone and I have a Google account on my phone but we both are receiving double notifications. Neither one of us are signed into each other’s phones. Does anyone know how to fix the situation?

4 REPLIES 4

ssjTexas
Community Member

Having the same issue, googling the answer isn't helping. The double notifications are super annoying

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

Thanks for reaching out here in the Community. To confirm, what troubleshooting steps have you done so far? Also, what is the make and model of your mobile phones? Try reinstalling your Google Home app. If possible and if you have a spare phone try logging in one of your accounts and check the notifications. Let us know how it goes.

 

Regards,

Emerson 

EmersonB
Community Specialist
Community Specialist

Hey folks,

I'm dropping by to ensure that everything is covered here. How's it going with your Google Home app? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
  
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello everybody,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson