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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Emergency Calling set up but not working

I purchased a Google Mini speaker and Google Nest Aware specifically because it would allow Emergency Calling for my elderly mom that lives alone. I set up HOME on her iPhone, turned on location services and the system shows Emergency Calling is turn...

gctmperk by Community Member
  • 1453 Views
  • 2 replies
  • 1 kudos

Need to unsubscribe from Nest Home Report emails

I want to unsubscribe to the Nest Home Report emails. They were setup when I lived in a previous apartment and have a different phone number. But without access to the 2FA number, it seems like I can't unsubscribe.

hasanhilmi by Community Member
  • 2077 Views
  • 7 replies
  • 0 kudos

Smart Outlets Suddenly Offline

I have a handful of Smart Outlets connected to fans. The rest are Smart Light Bulbs and Lighting Strips. All have been working seamlessly for some time, up until the past few weeks. Google Assistant won't recognize the Smart Outlets anymore. No adjus...

djk3in00 by Community Member
  • 1059 Views
  • 3 replies
  • 0 kudos

Resolved! Devices removed from google home

Why have my smart lights been removed from google home app. Tried to reconnect but app is only showing the 4 gang switch and not the individual switches

Mike06 by Community Member
  • 4739 Views
  • 15 replies
  • 2 kudos

Nest Hostname Allowlist

I have a web filter that is blocking Google Nest internet traffic when trying to add thermostats to my account with the Nest app on an Android phone. As soon as I turn off the filter, the app works fine and I can add and manage the thermostat without...

T_mim by Community Member
  • 1696 Views
  • 4 replies
  • 0 kudos

payment and nest plan

Hello I’m trying to speak to someone about my account. There is no way I can get through to anyone. I’ve sent you guys plenty of messages. This is very frustrating. I don’t know if you guys have a customer service phone number I would like to speak t...

Medge16 by Community Member
  • 1304 Views
  • 4 replies
  • 0 kudos

Google home app bug

When ever I click ditgal wellbening I says can’t open settings also I have the preview of the new app.

Hul by Community Member
  • 1020 Views
  • 3 replies
  • 0 kudos

Speaker group

I have multiple speakers of the same brand (three Sony srs-xb402g) along with a google mini and Lenovo clocks. Until last week, i had all the sony speakers and the mini working as a group without issue. This weekend i can only one of the sony speaker...

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veezavee by Community Member
  • 1268 Views
  • 3 replies
  • 0 kudos
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