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Usage Not showing

Tizlad
Community Member

‎03-23-2023 09:41 AM

Hi All 

Over the last 3 days my Nest app has started showing no usage, even though the heating has been on

Usage is shown if you click on the day, but that's not very useful when you want to know how much the heating has been on

Any ideas 

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Markjosephp
Community Specialist
Community Specialist

‎03-30-2023 07:51 AM

Hello Tizlad,

 

Thank you for taking the time to let us know about your inquiry.

 

I'm sorry for the inconvenience and thank you for your patience. Our teams are aware, and we're working on a fix for the Nest Thermostat's energy history. So, please let our product team know about yours by sending feedback. Also, if there’s anything else I can help you with, please let me know. Otherwise, this thread will be locked within 24 hours.

 

Regards,

Mark

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