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Request for help in gaining access to Nest items in house that I own

LHarrison
Community Member

Hello, I bought a rental property with Nest items and the tenants have now vacated.  We are trying to gain access to the Nest items so we can give information to our next residents.   Not sure how to do this because I was given no info on the products when I bought the house in 2021, and sellers are not responding to my request.  

Any help would be much appreciated!

Thank you,

L Harrison

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

The steps differ depending on what Nest products you have. Which Nest products do you have?

LHarrison
Community Member

Thanks for your response!  I am an out-of-state homeowner, and will be flying to the house in a week, so I will make a list of the products and write back then.

janthadeus
Community Specialist
Community Specialist

Hi LHarrison,

 

Checking in should you still have further questions here. Let us know by replying to this thread.

 

I appreciate your help, davidking.

 

Thanks,

JT

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

David_K
Platinum Product Expert
Platinum Product Expert

No problem, will wait for your update!