cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Switching Gmail accounts in Google Home

MV
Community Member

Hello,

I’m looking for any suggestions from users that have migrated their Google Home email address to a new Gmail and Home.

What I’m looking to do is:

  • Move Google Home from my current Gmail address to my new Gmail address in newly created “Home” in Google Home app
  • Move Nest devices (Wired doorbell, Speakers, Yale Lock, Protect, Thermostat, sensors) to newly created Home in Google Home app without losing my Nest Aware (1st Gen) subscription.  And without factory resetting the Nest Doorbell as it is wired and not easy to get to the QR code.
  • Move YouTube TV from current Gmail address to new Gmail address.

Reasons:

  • Current email is associated with other things.  Not just the Smart Home and have been getting more junk mail over the last 4 months.
  • “Issues” in Google’s development procedures and updates to the app have caused some devices to show up multiple times.  Even after using the old method of downgrading the version of Google Home app and removing the duplicates, they still exists somewhere in Googles infrastructure.  When giving voice commands, Google Assistant does not execute properly because it either doesn’t see the device or sees the device under a previous name.
  • After creating a Test Home environment for the Preview program, I moved one Chromecast w/Google TV dongle and a Nest mini to that environment.  I had removed the devices from my main Home, factory reset and added them to the Test environment.  Now, when I ask Google to sync my devices in the main Home, Google now responds that “two devices are not available and you might want to try setting them up again”

I’m waiting to execute this project until the new updates for Matter are released.  Just in case there are problems so I do not have to factory reset devices or create a new Home, etc; more than once.

Any advice on the best ways to do this with minimal issues will be greatly appreciated. 😁

Thanks

I know these following problems will not get fixed by creating a new Home in the app, but I wanted to list them to see how many others have been affected as well.

Because of the three major screw ups this year by Google, (the three I’m aware of) I’ve moved the majority of my Google Home routines to Amazon Alexa.

  1. Google using code from Sonos costs us the use of being able to control Speaker groups. Still no fix.
  2. The update pushed out to the Google Home App around October 20th 2022 time-frame broke the use of color light bulbs from major 3rd party vendors (that I know of Feit, Geeni, Tuya).  Google Assistant no longer recognized the bulbs as color and only responds with an error when used in a routine or vocal command.
  3. The fix for the above issue pushed out the following week only corrected part of the problem and broke Location.  Whenever the Google Home app was opened, there was an error of “no location”.  The App however does recognize color light bulbs again, but the update to power on/off, change brightness and set color, broke any routine that had a Starter that was time based.  Example: For setting night functions of Locking the door, setting ADT alarm and turning off lights no longer executed.  UNLESS, I remove the light bulb functions.

So basically I now have all routines that turn lights on/of, change brightness or color handled by Alexa.

It’s also weird that I could tell Google Assistant to run the broken routines and they worked, but it does not execute them based on a Time Starter.

4. Does anyone know how to dismiss ALL the notifications at once in the Google Home app like in previous versions.  Instead of having to click the 3 dots next to each message and then click Dismiss?

Thanks again.

5 REPLIES 5

Azarco
Community Specialist
Community Specialist

Hey MV,

Thanks for providing all the details above — let me help you with it.

To make sure, are you going to move all your devices to a totally new Google Account?

  • For Google Home speakers and displays, you really need to reset them to clear the data from the previous account and you need to set it up on your new Google Account.
  • For your YouTube TV account, if you're referring to your subscription, you need to contact them for assistance since we have limited information about it.
  • For your Nest devices, you can migrate your Nest Account to a Google Account. Check this article for more information.

Looking forward to your response.

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,
Alex

MV
Community Member

Hello Alex. I have created a new home in the Google Home App under a different email. Some devices (Chromecast w/google tv, youtube and youtube music) I will have to leave on the old email for awhile because Google has not provided a way of smoothly moving uploaded music and subscriptions. Thank you for replying.

Azarco
Community Specialist
Community Specialist

Hi MV,

Thanks for updating us and we appreciate your efforts. We’re always trying to improve our user’s experience. In the meantime, do you have other questions or concerns with your Google Nest devices?

Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

I can see that all of the questions here were all covered. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours.

Thanks,

Alex