01-23-2023 06:57 PM
I recently had to swap out my pixel 7pro for a new one. I transferred the sim card over and most of my apps work without a hitch. The Google home app says it can't connect on the home/away toggle. Also the history says it is unable to load as well
I tried uninstall the apps and made sure the my new phone has the latest patch. Any ideas?
01-28-2023 11:36 AM
Thanks for posting here in the Google Nest Community.
I know how it feels when something isn’t working as it should. Could you check if the Google account that you are using in your Google Home app is linked to your phone? Check the steps below.
Add a Google or other account to your phone
You can check this helpful link too.
Also, make sure that the location is enabled too, here are the steps.
Turn location on or off for your phone
Check this link for more information.
Hope this helps.
01-31-2023 01:48 PM
Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
02-01-2023 02:06 PM
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.