07-05-2022 10:02 AM - edited 07-05-2022 10:03 AM
I'm unable to remove people from my Google home household.
After completing the process I get a message
"Something went wrong when removing user from the home"
Last time I ended up having to create a new email address and rebuild all homes from scratch. I don't want to have to change email address and rebuild homes each time a tenant moves in or out
07-11-2022 12:42 PM
Hey benshepley,
I'm sorry for the trouble this has caused you — let me help you with it.
Are you using an Android or iOS device? Are you the account manager of your household? Also, have you tried uninstaling and reinstalling the Google Home app?
Best,
Alex
07-14-2022 02:10 PM
Hey there benshepley,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-28-2022 08:19 AM
Hey benshepley,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran