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Invitation to join home not working

Davidp
Community Member

Invitation for my wife to join my home/Google account not working. It’s asking to set up a device

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Davidp,

 

Thanks for reaching out — let's check this out. 

 

  • Anyone who joins the customer’s local Wi-Fi network gets an option in the Google Home app to join the home. This action doesn’t give the person the access to the customer’s devices, but it sends a request to the current home members. The current home members can approve or deny that request.
  • Certain accounts don't have the ability to be a home member. You can't invite the persons with the following accounts:
  1. Google Workspace (G Suite) accounts
  2. Google Account for children under 13 (or the applicable age in the customer's country)

Check this guide for more information.

 

Best,

Alex

Jeran
Community Specialist
Community Specialist

Hey there Davidp,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Davidp,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran