11-01-2022 08:20 PM
If I do an update to the home app will I lose everything and have to setup again?
Thanks for any help
11-01-2022 10:18 PM
Hi Andybox,
Yes you can update the app without losing any information.
All your devices and account settings are stored on Google servers so whatever device you use will have the same information that is linked to your Google account.
11-04-2022 10:48 AM
Thanks for the help, Cathal_S!
Hi Andybox,
I just wanted to jump in real fast to see if you saw Cathal_S's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
11-07-2022 12:58 PM
Hey Andybox,
I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.
Thanks,
Jeff
11-08-2022 01:44 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff