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Vizio

Jusliloldme
Community Member

Hi, I'm have a problem with linking my 2 soundbars (Vizio SB3651-H6 and SB3621) to Google home. I seen 2 other people had similar issues but they seem to have left the chat too earlier for a solution but I'll be waiting for any and all help, recommendations or latest issues. I would like to enjoy the pleasure of saying 'Hey Google' to my Phone,"play The Beach Boys, Kokomo" and enjoy smooth melodies. Thanks

5 REPLIES 5

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Hey there, 

 

This is a Vizio issue that's incredibly common sadly.  I have the SB3651 myself, and it's connection is flakey to say the least.  In fact when I do get it connected, it ends up creating latency that grows as time passes so that audio becomes unsynced with video.  You can try to factory reset the soundbar and start fresh, but it's going to be hit and miss sadly.  Wish I had a better answer for you!

Chelsea2
Community Member

Need help

Markjosephp
Community Specialist
Community Specialist

Hello Chelsea2,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

 

Regards,

Mark

Juni
Community Specialist
Community Specialist

Hi Chelsea2,

 

Thanks for posting here in the Google Nest Community. Could you tell us more about what's happening with your Google Nest device? We’d love to help.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

 

Thanks,

Juni