Why does it linger on the connecting to google home page for a full hour?

[JohnF]

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Original poster: Madilyn Swanson 

I've tried reseting the device a cupple of times, uninstalling the home app and reinstalling it, and unplugging the device too but my google home mini still won't connect to my phone

[JohnF]

Hey there Madilyn Swanson, 

I'm sorry for the late response, but I wanted to hop in here to help. Sorry to hear that you're having troubles with connecting, I know that can be frustrating, but I'm happy to help. 

I appreciate you letting us know what steps you have taken to try to fix the issue. 
Would you mind letting me know if this is still happening at this time?

I look forward to your response. 

-from Garrett DS (Community Specialist)