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Why does it linger on the connecting to google home page for a full hour?

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: Madilyn Swanson 


I've tried reseting the device a cupple of times, uninstalling the home app and reinstalling it, and unplugging the device too but my google home mini still won't connect to my phone

Community Specialist
Community Specialist
Hey there Madilyn Swanson, 
I'm sorry for the late response, but I wanted to hop in here to help. Sorry to hear that you're having troubles with connecting, I know that can be frustrating, but I'm happy to help. 
I appreciate you letting us know what steps you have taken to try to fix the issue. 
Would you mind letting me know if this is still happening at this time?
I look forward to your response. 
-from Garrett DS (Community Specialist)