I am trying for a while to connect my Wulian smart home to my Google home speaker but the devices always show as offline.
I try to unlink and line again
I try to delete my home and start all over
Can you please help me understand the problem and solve it?
Thanks for visiting the community.
Sorry to hear that you're having issues controlling Wulian Smart devices using your Google Home device. A few questions: is it working before? What specific smart devices do you have? What command and respond are you getting when controlling the devices using your speaker?
Looking forward to your response.
Thanks for the update. Additional questions, when the status of your devices are offline on the Google Home app, can you still control them using your speakers? Are you using a private home network? If so, do you have a dual-band router? Reinstalling your Google Home app might work too.
Keep us posted!
Thanks for trying. Can you list down all the devices connected to your Google Nest speakers? Also, let's perform a complete reboot on your Google Nest devices, Wulian and router by simply unplugging it from the power source for at least a few minutes to refresh its network settings.
Let me know if this step works.
I tried the restart you suggested, still the same, when I open the home app all smart home items are marked as offline.
Regarding the list you requested: I have an app. 110 wulian smart home devices which mainly include light switches and curtains
In addition to the wulian smart home, I have a few Samsung TVs and Roomba - all of them connected and working.