google home app finish set up

[andy_b]

Hi All,

 Trying to get my wife connected to our home App , I invited her and she joined it, but none of our speakers recognized her voice and in the home app on her phone it says finish the setup by connecting to your home's wifi. I have pressed on the finish setup button and now all I get is a  yellow circle going round and a round. everything works ok for me.

Have uninstalled all the speakers and then reinstalled them, reinstalled the home app, made her leave then re join the home app.

       Any ideas

                             thanks Andy B

[Alfredb]

Following im having same problem just open up the app and say create a new home only shows 2 devices. I ask my mom to re invite me to the home again on her phone it says I'm already part of the home but it's not showing any devices on my home screen app. 

[GarrettDS]

Hey there,
Sorry to hear about the issues but, I understand that these issues can be confusing and I wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? Have you tried deleting the household and creating a brand new one and then linking the devices back to it and going about it that way?

I look forward to hearing from you.

Best regards, 
​​​​​​​Garrett DS
 

[andy_b]

Hi Garrett DS,

             Yes have deleted the household and created a new one but it was still the same, but since then two of the three rooms that we have speakers in have started to recognize her,

So she is happy with that,

    Regards Andy B

[GarrettDS]

Hey there, 
Just wanted to see if you are still needing any help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

[GarrettDS]

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS