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lg thinkq and google home can't link

nicola1
Community Member

opening again this discussion:
https://www.googlenestcommunity.com/t5/Apps-Account/Unable-to-link-LG-Thinq-to-Google-Home/td-p/1774... 
as it is not related to UAE or other countries, i'm in italy and i experience exatly the same issue, you just need to search the error and you can see hundreads of users saying the same

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hi nicola1,

 

Thanks for visiting the Community. 

 

I know how challenging it is when you're having issues linking your LG ThinQ TV to the Google Home app. A few questions: is this the first time that you're connecting your TV to the Google Home app? Have you set up the device from the native app? What is the specific model of your TV? Also, what message are you getting when linking your TV to the Google Home app?

 

Looking forward to your response.

 

Cheers,

Muddi

Azarco
Community Specialist
Community Specialist

Hey there,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Best,

Alex

nicola1
Community Member

It still doesn't work, i just gave up

Azarco
Community Specialist
Community Specialist

Hello nicola1,

 

We understand how you feel. If you wish to proceed, let us know so that we can try additional steps otherwise, we'll lock this thread after 24 hours. 

 

Kind regards,

Alex