03-22-2022 08:37 PM
Not sure if this should be in the app section or the nest wifi section.
I have 2 older kids who are members of my google family. This works well on the nest hub max.
BUT when I setup device restrictions so everyone in the house gets a good night's sleep, why are the kids able to simply change the restrictions themselves. How do I stop them being able to manage the wifi network? I can't remove them as managers unless I remove them from the family, according to everything I've read. Please help
03-23-2022 01:10 PM
Hi, flat6estate.
Sorry for the frustration you're having with controlling restrictions on devices. What you said is correct, however, in that if someone is part of the family, they can manage the device access. I can pass along your comments to our internal teams as a suggestion for an update in functionality that you would like to see. I can definitely see how it would be helpful to have access limited in regards to management but still offer the full benefits of being connected to the overall Home account.
Let me know if you have any other questions.
Thanks.
03-25-2022 08:50 AM
Thanks Jeff. It's frustrating that the system is setup so that kids under 13 with a child account cannot be members of a Google family, yet kids over 23 with a full Google account can, and once they have this, they can basically administer the entire network as well.
03-25-2022 10:12 PM
Over 13, not over 23
04-01-2022 09:45 AM
Hey, flat6estate.
I've passed your comments along to internal teams. I realize you're frustrated with the current lack of functionality. Is there anything else I can help you with aside from that? If so, just let me know.
Thanks.
04-18-2022 03:12 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
04-21-2022 02:01 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks