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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google home/nest dropped Bluetooth now won’t re- pair with phone

After just setting up the Google smart speaker. Nest. The Bluetooth was working perfectly then suddenly dropped. After making my phone ‘forget’ the paired device/speaker to try to reestablish the connection it won’t reconnect and just comes up with a...

ArtyO by • Community Member
  • 759 Views
  • 4 replies
  • 0 kudos

Google Meet casting to TV but NO AUDIO?

If anyone can solve this problem I will gladly compensate you any reasonable amount.I'm currently casting Google Meet from Chrome on Windows 11 with a Logitech C920s PRO HD WEBCAM to a TCL Roku TV via a brand new Chromecast with Google TV (HD) and ev...

FiberTech by • Community Member
  • 5270 Views
  • 6 replies
  • 2 kudos

WiFi Migration

I've loaded the Goggle Home App and tried several times to add my Google Nest. The Home App doesn't find my device. I'm frustrated since I don't know why it isn't finding it since it's up and running great. I loaded Nest just to iif it could find it ...

jollifga by • Community Member
  • 635 Views
  • 4 replies
  • 0 kudos

Subscription issues

I wasn't sure really what to put this under but, we have the issue that our subscription is under the old nest account and we migrated to the new Google when we added new devices. For a little bit we ended up with 2 subscriptions and we canceled one ...

Shena by • Community Member
  • 655 Views
  • 4 replies
  • 0 kudos

New Router - trouble installing Nest Camera with floodlight

We got a new router and needed to reinstall all our devices. All (Google Home, Nest thermostat, Nest Floodlights, Hue lights, etc) have successfully been re-installed except for a Nest Camera with floodlights. We get to the step where it is says "Con...

Help with set up the cameras

I have two nest cameras but they’re not recording 24 hours it’s always cut the videos I can’t see happens because the videos are not complete

Jdilbertt by • Community Member
  • 1134 Views
  • 8 replies
  • 0 kudos

Changing ownership

We have recently sold our home and the new owners need access to the front door key pad and thermostat.How do we hand over ownership? Do we need to delete our account first and then they set up an account?

KarenW1 by • Community Member
  • 915 Views
  • 5 replies
  • 0 kudos
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