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Blog Posts

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4675 Views
  • 0 replies
  • 7 kudos

Resolved! Workday routine is unavailable in Google Home App

Workday routine in Google Home App is unavailable when enabled. It clearly still starts the very first action in the routine and then does nothing for the rest of it. App version is 3.1.1.15, I've tried uninstalling and reinstalling the app on my Goo...

RTennant by Community Member
  • 2872 Views
  • 9 replies
  • 2 kudos

Google Nest Heat-Link: Works manually, but not via app

Hello, I have the Nest Heat-link 3rd Gen installed and I have the app downloaded on my iphone. When i click on the 'Boost' function within my app, it turns orange and displays on. The spring in my HW zone valve also clicks but the boiler does not fir...

P12af by Community Member
  • 1994 Views
  • 9 replies
  • 0 kudos

Kablosuz görüntü aktarma

Samsung galaxy tab s6 lite cihazımı ViewSonic M1+ cihazıma kablosuz olarak daha önceden sorunsuz bağlayabilirken 1- 2 aydan beri kablosuz görüntü aktaramıyorum. galaxy note 10 plus cihazımı da denedim o da bağlanmıyor. eşimin iphone bağlanıyor ama an...

Aykut35 by Community Member
  • 536 Views
  • 2 replies
  • 0 kudos

App keeps changing

 The google home app keeps changing. Sometimes when I open it, it’s a different version. I thought they did an update but then when I go back into it later, it’s back to normal? Anyone else having this problem? Below are sample pics of the two versio...

201B40D4-250A-4482-A272-8C74C8FE5DF2.jpeg A43A81FF-7382-48D4-BC18-A640DDC3E7E4.jpeg
Maddie1 by Community Member
  • 4330 Views
  • 9 replies
  • 1 kudos

No Wifi Icon in Google Home

Hi,How do I access the WiFi setting for my Google Router when the WiFi icon isn't there? This has been a known glitch for years. Surely there is a fix by now? I've just changed to a new internet provider and have NO home internet now until I can chan...

Laser smart home

Hi , I have 3 smart light bulb from laser https://www.laserco.com.au/smart-lightingI have downloaded the app and connected to the bulbs fine . Then I tried to add it onto my google home , add device > works with google> laser smart home . Login with ...

Oivyo by Community Member
  • 1115 Views
  • 0 replies
  • 0 kudos

Resolved! Owner vs. Manager

What happened with the deal between there being a owner role and a manager? Did they just get rid of the owner title??

BuckDaddy by Community Member
  • 2230 Views
  • 7 replies
  • 1 kudos

Can't unlock door. Invalid pin

Google home keeps saying pin is wrong when I try to unlock my smart lock. I changed the pin on my account to make sure I had the right one. Still no luck.

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