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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Tapo camera feed

apologies, the previous message was voice dictate and made no senseRecently purchased a Tapo c310 - the stream works absolutely fine in the Tapo app - however when this is a linked to Google home the video stream does not work. There is no band steer...

Artic6 by • Community Member
  • 3670 Views
  • 3 replies
  • 0 kudos

Smart lights

I am trying get Google nest/Google home app connected with my cync app so that I can use my full color cync smart bulb. Please help me!

How to Disable Hidden Networks

I have a Google Wifi router. Using the Home App, how can I disable Hidden Networks? Also, how do I find the router's web management page? Thank you.

maniacmom by • Community Member
  • 673 Views
  • 4 replies
  • 0 kudos

Can’t reset Nest password

I must have already migrated my login to google but I need to get back into my Nest app. It won’t let me log in with my password and it won’t send me a link to reset it.

Can't send invitation at the moment

I'm having an issue adding a Gmail account to the Google Home I've got set up.I set it up using my business GSuite email, with no issues, but I can't add my wife using the same email domain or with her personal Gmail account.I've gone through many me...

SteveAU by • Community Member
  • 1953 Views
  • 8 replies
  • 0 kudos

Nest/google doorbell

My nest doorbell stopped working. I bought a replacement that says Google on it. I cannot add this camera to my home. I even got the old Nest Hello to start working again, and I can’t add that one to my home either. It gives me the error code NC009. ...

Memaw by • Community Member
  • 838 Views
  • 5 replies
  • 0 kudos

App won’t steam Kasa cameras

Long to connect to Kasa cameras. Accounts are fully linked. When it does connect the screen is black and shows that it’s a ‘live’ view. Google Home max connects and show the camera view if I use the touch screen but won’t stream via voice command. Pl...

Fzielinski by • Community Member
  • 1029 Views
  • 3 replies
  • 1 kudos

Wifi icon missing

Hello, The wifi icon has disappeared from my google home app. This appears to have been a known issue for a few years. How do I fix this?Thanks

Pmarvin64 by • Community Member
  • 1084 Views
  • 7 replies
  • 2 kudos

App on iPhone

I can't get the App to work!It was at one time but not after the move?I have reinstalled the App several times

gjones942 by • Community Member
  • 1249 Views
  • 10 replies
  • 1 kudos
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