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Apps / Account

Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Cannot Invite Family Members to Home

I cannot Invite anyone to Home. I've tried multiple email addresses and always get the exact same error: "can't send invite right now". This is true from Android and from laptop. Judging by all the posts this is a longstanding issue with no solution ...

Smart plug sharing

Kasa smart plugs are connected and functional on my Home app and they show on my spouse's app too, but are offline. How to I get his links online and working? I can see the devices on his phone, but they all show as offline.

iOS app suddenly can’t log in to Nest account and thermostat

The title says it all, really. My iPhone (iOS 16.1) suddenly can’t log into the Nest thermostat. Nor can I log in to my Nest home account on the website. I’ve asked for a password reset email but nothing has arrived. I’ve been using this account with...

sjdigital by Community Member
  • 3 replies
  • 0 kudos

Wrong password on setup in app

Like a fool I put the wrong password for my wifi home network into the app as I was setting things up. I can't change the password. I can't change the network it's looking for. I've Uninstalled the app and reinstalled it. It continues trying to use t...

crzy821 by Community Member
  • 4 replies
  • 1 kudos

Nest camera

I can only get 1 of 2 nest outdoor (battery) cameras to connect to wifi

Krisdp214 by Community Member
  • 5 replies
  • 0 kudos
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