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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolution on Thermostat heating history

I have a baby sitter who goes into my home during holidays and after school before we get home from work. I do tell them if you're cold put the thermostat up but I wanted to check on when and what temperature they put it up to. But on the App (iPhone...



I have a couple different devices on my google home app but I am only having a problem with my Google Nest Hub.Every time i click on the device it says "Disconnected Device" but its not disconnected and it works fine on nest app i can view the camera...

Jenn91191 by Community Member
  • 4 replies
  • 0 kudos

Nest keeps disconnecting and deletes the home in the app and doorbell

Anybody has issues with the nest forgetting the home and disconnecting continuously. It also somehow deletes the home in app and subsequently deletes the doorbell.I've tried clearing caches/downloading the app again. Tried factory resetting each obje...

Fody by Community Member
  • 5 replies
  • 0 kudos

Google Home / Ezlo Zwave dimmer

Looking forward to hearing from someone that has figured this out .. Using a Ezlo hub for my Zwave dimmer switch. Dimmer works on perfectly on Vera app. Google home / works with Google / vera. Using correct credentials, successful log in and recognit...

Change email - don't know password

My husband passed away in February - the entire nest system is linked to his gmail account. I need to change it to my email account but I have not been successful in figuring out how to substitute me for him in the platform.Can this be accomplished w...

No Tools for Viewing on Viewer ...

Hello,Maybe I missed something, but does anyone know why I don't have any tools on the bottom of my viewing screen? Today my mailbox alarm went off and I thought the mail was delivered. A bit later the mailbox alarm went off again! I went to my Nest ...

Did i get hacked?

I turned to this community page for help on the Google nest and was told that help will be given offline. A request was made for the email used to log in to my account to authenticate my account. I didnt hear from the help desk thereafter. Did i get ...

Yinger by Community Member
  • 4 replies
  • 0 kudos

Family Wifi - something went wrong

In the Wifi section of my Google Home app the Devices and Family Wi-Fi sections are not displaying any information. there is just a message saying "Something went wrong" "Try again".Its been like this for months an nothing seems to resolve it. If I t...

TanyaA by Community Member
  • 3 replies
  • 0 kudos
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