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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home / Ezlo Zwave dimmer

Looking forward to hearing from someone that has figured this out .. Using a Ezlo hub for my Zwave dimmer switch. Dimmer works on perfectly on Vera app. Google home / works with Google / vera. Using correct credentials, successful log in and recognit...

Change email - don't know password

My husband passed away in February - the entire nest system is linked to his gmail account. I need to change it to my email account but I have not been successful in figuring out how to substitute me for him in the platform.Can this be accomplished w...

No Tools for Viewing on Viewer ...

Hello,Maybe I missed something, but does anyone know why I don't have any tools on the bottom of my viewing screen? Today my mailbox alarm went off and I thought the mail was delivered. A bit later the mailbox alarm went off again! I went to my Nest ...

Did i get hacked?

I turned to this community page for help on the Google nest and was told that help will be given offline. A request was made for the email used to log in to my account to authenticate my account. I didnt hear from the help desk thereafter. Did i get ...

Yinger by Community Member
  • 406 Views
  • 4 replies
  • 0 kudos

Family Wifi - something went wrong

In the Wifi section of my Google Home app the Devices and Family Wi-Fi sections are not displaying any information. there is just a message saying "Something went wrong" "Try again".Its been like this for months an nothing seems to resolve it. If I t...

TanyaA by Community Member
  • 297 Views
  • 3 replies
  • 0 kudos

Cannot add users to chromecast homes

Beware, this is a lengthy and detailed post:I cannot add other users to my chromecast homes. I get as far as to just press "Add" at the end of the line, and I just get an error message that says (freely translated) "Users cannot be added at this time...

Viktor-IT by Community Member
  • 844 Views
  • 1 replies
  • 0 kudos

Resolved! Nest App cannot be added in Google Home due to Authentication Error

Hello! It is a month now since I have a Google NEst learning thermostat 3rd generation. I set it up in Nest App and works great.When I am trying to add the Nest device in Google Home and select Sign In with Google I get the following error. Can someo...

Screenshot_20221025-152257.png Screenshot_20221025-152444.png
andreil by Community Member
  • 426 Views
  • 4 replies
  • 0 kudos

Changing Wifi name and password

I have recently changed my Wifi username and password. How do I change it in the Google Home App without resetting all the devices to the factory reset. I have seen post from community specialist asking to tap on WiFi but there is no option in Google...

Screenshot_2022-10-25-14-16-38-479_com.google.android.apps.chromecast.app.jpg Screenshot_2022-10-25-14-18-27-176_com.google.android.apps.chromecast.app.jpg
Htapal by Community Member
  • 634 Views
  • 5 replies
  • 0 kudos

Feed my fish not working

My son has not been able to play feed my fish on google hub gen 2 for about 3 months. Just tell us error we have restarted everything. Also his my smart pet restarted. What is going on?

Jln44 by Community Member
  • 300 Views
  • 3 replies
  • 0 kudos

Rgb pot lights

I have color Globe electric ceiling led pot lights but I can't change the color of them in the google home app. I used to be able to but recently I am unable to. I can change them in the globe app but not Google home. Anyone have any ideas?

Sg5 by Community Member
  • 630 Views
  • 8 replies
  • 1 kudos
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