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spotify account won't link with google home app

JDarte
Community Member

I am trying to link my spotify account with my google home app. Whenever I try to use the spotify app on my google nest hub max it is telling me my account needs to be linked? I verified on my Spotify account that it is linked with my google account? The google home app is not acknowledging this?

thumbnail_image0.pngspoitfy account.png

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey JDarte,

 

Thanks for visiting the community.

 

My apologies for the delays. I know how challenging it is when your Google Nest Hub Max is not recognizing your Spotify account. Let's get to the bottom of this. A few questions: is this the first time that you link your Spotify account? What country are you located in? Is your Google Home app updated? Have you tried using a different phone/tablet?

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey JDarte,

 

How was your device? Are you able to link your Spotify account on the Google Home app? 

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey JDarte,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi