1225 Events in one day on Gen 2 wire doorbell

[ETBiggs]

Within the last few weeks, when in Night Vision Always On or Auto modes, the video feed from our Gen 2 wired doorbell began featuring a rhythmic pulsing from light image to dark image.  Doesn't matter if its day, night, sunny overcast - it keeps pulsing.  Nest records and stores each of these pulses as a Motion event.  Last Saturday it logged 1225 events.  

Is there something  to be done about this or has this camera given up the ghost?

[MplsCustomer]

@ETBiggs 

You may need to remove your doorbell from the Google Home app and do a factory reset, and then reinstall it. If that doesn't resolve the problem, you may have a defective doorbell.

[ETBiggs]

Thanks for the reply!  I will give that a try and let you know.  Appreciate your help

[MplsCustomer]

@ETBiggs 

You could also try just restarting it by briefly turning off the circuit that includes the doorbell.

[ETBiggs]

Tried just killing the power to the unit - that didn't work.   It's Zero degrees right now here in Chicago - I tried everything that doesn't involve going outside.  I'll pull the doorbell tomorrow when the temp is a little warmer

Thanks again for your idea!

[janthadeus]

Hi folks,
 

Thanks for your help here, @MplsCustomer.

@ETBiggs, sounds good! Keep us posted.

Thanks,

JT

[janthadeus]

Hey ETBiggs,

Checking back in — how's it going? Still need our help?

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 
 

Best,

JT