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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1721 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17868 Views
  • 0 replies
  • 7 kudos

Trying to install Nest indoor wired camera

I installed a Nest indoor wired cam several days ago. Worked fine. Decided to add a second camera. Setup app could not find the second camera on multiple attempts. In frustration, I tried to set up a different Home for the second camera. Now I can't ...

DonMc by Community Member
  • 768 Views
  • 3 replies
  • 0 kudos

Nest app login not working when adding device to Google Home

After resetting my Nest doorbell, I'm trying to add the device back to Google Home. But when adding a device that 'Works with Google' it sends me to a Nest login page that does not recognise my password (a Google password I know is correct). There is...

DavidW by Community Member
  • 3435 Views
  • 11 replies
  • 6 kudos

Home vs Assistant

I’ve installed an indoor nest cam in google home which works, but cannot get it into google assistant. There are a couple of other items in home, which do not appear in assistant too, but this question is what I’m missing to get the camera to appear ...

Geoff7 by Community Member
  • 746 Views
  • 3 replies
  • 0 kudos

Nest Cam (Battery) Reports Empty Battery - Plugged In

I have my Nest Cam (Battery) plugged in using the Nest 10m cable, but it will display "Device offline because of an empty battery". If I unplug it and plug back in it works fine for a while, a few days, and then the message will pop back up again. I ...

Nest camera hang up at serial entry in Nest app

Is got a new nest Cam for Christmas. I am attempting to use the nest app. I get to the point where the serial number needs to be entered hangs up and does not display any serial numbers or the ability to enter the numbers.

Flucas by Community Member
  • 923 Views
  • 4 replies
  • 1 kudos

Film peeling

Nest Hello film peelingI am facing a very common problem of film peeling with my Nest Hello. I have read many forums on here that they will send a replacement. Chat was not helpful and read community support on here is the route to get help. Attached...

Kellyacer by Community Member
  • 713 Views
  • 2 replies
  • 1 kudos
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