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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 306 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16130 Views
  • 0 replies
  • 6 kudos

Best outdoor camera

My nest camera disconnected from Wi-Fi and I need help reconnecting it remotely. Wi-Fi is up and working however the camera won’t reconnect. This a vacation home so I’m not at the home to go through the set up process. Is there a way to do this remot...

Nest Cam Preview Video Not Working with iPhone 11 IOS 15

Update my iPhone 11 to IOS 15.0.1 and I no longer have the Lock Screen preview video or the ability to individually clear each notification. A short swipe to the which previously gave you a short preview video now only shows “Options” and “Clear All”...

davidlan by Community Member
  • 1423 Views
  • 4 replies
  • 0 kudos

Select Announcement speakers

It would be wonderful to select which devices you stream visitor announcements too. Instead of every speaker in the house just show on a hub and select speakers. Does anyone know of that is possible?

Rsjursen by Community Member
  • 413 Views
  • 1 replies
  • 0 kudos

Replacement Nest Hello Backplate

The Backplate that the doorbell attaches to has broken where the top tab no longer holds the doorbell to the Backplate. Looking for a replacement Backplate. Located in Canada.

Cold weather camera shutdown

My camera isn't working in the cold. The old nest products are rated to -20°C and work well beyond that. The new camera can't operate at -18°C. Is google just making an outdoor product that can't handle our winters?

Codo82 by Community Member
  • 1880 Views
  • 2 replies
  • 2 kudos

Nest camera data usage

We have only satellite internet available, with severe data limitations and gating that also affect our streaming capabilities (and guest experience), and it seems like Nest cameras use a LOT of data. Assuming I want to subscribe to Nest Aware, so I ...

amteng5000 by Community Member
  • 1615 Views
  • 4 replies
  • 0 kudos

Nest Doorbell battery

I just purchased the nest doorbell battery. The online instructions give both wired and battery only installation instructions. My question is: If you wire your doorbell to the current old system will the doorbell remained charged or will I still hav...

imasherpa by Community Member
  • 762 Views
  • 3 replies
  • 0 kudos

Charging Nest Cam Battery In Place

There are other threads like this already, but I want to add on so Google will implement a fix. Like many others, I plan on charging the camera in place. I have the 10 meter outdoor charging cable, it will be super easy to get a ladder, plug it in, c...

ckbkmt by Community Member
  • 1297 Views
  • 2 replies
  • 0 kudos

Can not complete camera setup on iphone

I installed google home, tried to set up outdoor battery cam…. i go get through the setup until the very end on on iPhone and it stops and says it is taking longer then expected. Not sure why i can’t complete the process.

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