2nd Gen Wired Camera won't install on Home App

[sparkiemb]

I recently switched wifi routers and ended up deleting the two 2nd gen wired doorbells from the Home app.  When I go to reinstall, the doorbells are already connected to the new wifi network, so the bell doesn't blink blue and I am unable to add to the Home app.  How do I add the doorbells to the home app again since they are already connected to the network?  

[MplsCustomer]

@sparkiemb 

Your doorbells cannot connect to your new Wi-Fi network automatically, because their Wi-Fi settings need to be updated. Google Nest does not make it easy to update Wi-Fi settings; that's why they recommend setting your network name (SSID) and password on your new router/modem to the same values used on your old router/modem: https://support.google.com/googlenest/answer/9223711.

When you deleted your two 2nd gen doorbells from the Google Home app, were you still on your old Wi-Fi network? If you were not, you probably have to do a manual factory reset:

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=431599201216532202-NC#zippy=%2Cnest-...

[EdmondB]

Hello sparkiemb, 

Just wanted to follow up and see if you had a chance to try out the steps that MplsCustomer shared. If you did, I'd love to hear how it went! If you need any more help or have any questions, just let me know.

I appreciate the help, @MplsCustomer. 

Best,
Edmond