3 Years Living With Nest Doorbell Camera

[Bikefreak]

Mainly leaving a review of this product after owning it 3 years. Out of the box new they work awesome, though it mentions nowhere on the box that most of the features require a subscription. And it is truly a piece of crap without the subscription features. After 3 years the battery starts dying quickly, although when brand new it lasts a good bit. At $119 it is quite a bit overpriced when Google conveniently doesn't advertise on the box that an $80 a year subscription is required. I guess I overall I would consider this to be just another en**bleep**tified internet tech product to squeeze money out of consumers. I guess if you don't need to budget your money, it's probably top notch(if you don't mind buying a new one in 3 years when battery starts dying).

[sicsacol · Accepted solution]

Hi @Bikefreak,

Thanks for posting in the community. I apologize that your experience over the last three years with your Nest Doorbell has been less than ideal, especially regarding the battery's long-term performance and the necessity of a subscription for key features. I know that the necessary features may require a subscription and are sometimes not communicated on the packaging. I appreciate that you've taken the time to share your feedback about the device.

To make sure your detailed insights about product packaging, subscription clarity, and long-term battery performance are formally heard by us. Please use the following link to do it: Feedback Form. Your feedback is essential as it helps us continuously improve our devices and ensure they are meeting your needs.

Please let me know if you have any further questions. 

Regards,
Jonathan