@roomnights
You can find the current Nest Aware prices here:
https://store.google.com/product/nest_aware?hl=en-US&modal=upgrade-pricing
Our "Nest Aware Plus" subscription is increasing from $120/year to $150/year in June 2024, the first increase since 2019 or 2020.
Google Nest does not publish support numbers. You could try the "Contact us" link under
"Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription." On the "Resources" page, do NOT select any of the suggested Help topics; just click "Next step" to get to the contact options page.
https://support.google.com/googlenest/answer/9233159
