04-03-2022 02:13 PM
My Google Nest doorbell will not connect to the Nest App... Because it won't connect, I can't connect Alexa, so the doorbell option won't work.
04-03-2022 03:15 PM
The Google Nest Doorbell (Battery), the Google Nest Camera (Battery) (as we discovered in Sept.), and the Google Nest Floodlight Camera--all released starting in 2021--deliberately work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.
Google's explanation for this 2-app approach--along with numerous customer reactions--can be found here: https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...
04-08-2022 09:51 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
04-21-2022 10:32 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
04-22-2022 10:34 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.