Camera Performance Improvements in the Google Home app Read more
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How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell announcement long with delay
When I ring my nest doorbell the noise chimes and then there is a delay, sometimes a few seconds, then the nest will say "someone's at the front door". It is pretty long for a doorbell ring and I would like a way to turn off the announcing where the ...
What to do about Nest Doorbell JUST out of warranty?
Hello. I am looking for guidance on what I should do with my Nest Doorbell (Battery) that will no longer hold a charge and is only 1 month out of warranty. Is there any way to get this replaced? At the very least, could the battery be replaced? I jus...
Nest Hello doorbell (wired) only rings once on indoor google nest hub and speakers (out of sync)
Hi, I have the Nest Hello (Wired version) and when someone rings the door it plays the chime on my Nest Hub. I have found 2 issues here:if the person rings the bell again, the indoor Nest Hub speakers do not play a chime (outside it does)the speakers...
Nest hello solid green light
About 3 weeks ago my nest hello started began showing as offline in the nest app. The camera itself has a solid green led light but doesn't respond to anything. Reset doesn't work. Factory reset doesn't work. I opened a support ticket with Google. Th...
Recurrent set up problems with Google Outdoor battery Nest Cam error message "Something went wrong"
I have a Outdoor battery nest cam that has worked well for 2 years but recently went off line. I recharged it and it would not connect so I removed it using the the Home App. Have done the factory reset 3 times and am still getting the same error mes...
Charging Port
The charging port to my google nest doorbell is damaged. I am not sure how it happened but I am unable to charge it. The charging port's been pressed in. The unit was purchased in November so I believe it's still under warranty. does anyone know how ...
How to change event detection sound
Hello. I’m new to Nest. I have it set up exactly as I want it except I want to change the “event detection sound.” I have dogs and they set it off quite often when they’re outside and I’m really sick of the sound so I’d like to change it. I’ve gone t...
Setting new nestcam in theUAE
Hi, I purchased Nest Cam indoor/ outdoor battery set of three and took them to Dubai to install them. Each time I try to set the camera I got an error message “cannot connect to cloud, please try again later”.I tried it many times and reset my router...
Nest outdoor camera cable
Hi all, the issue isnt really cosmetic but it seems the closest to an appropriate catagory.Has anybody experienced issues with power cable to the camera breaking down. I have one that appears to be UV damaged. Surely the cable on the cameras is UV ra...
Broken Nest Doorbell lens
I mistakenly thought my doorbell was secure in place but it has fallen and now has a broken lens. Is there a way to buy replacement parts or pay for repairs, or might that be included with the warranty?
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