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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 377 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16223 Views
  • 0 replies
  • 6 kudos

Cameras connecting to nest app

I have google product before. Door bell and all kinds of audio stuff. So I just purchased all new camera systems but found out it’s a pain to get the camera system linked to nest. Any help?

Dsteelemc by • Community Member
  • 933 Views
  • 5 replies
  • 0 kudos

Download Video

I have a Nest Aware Subscription for a business and sometimes need access to videos after 60 days. Is there a way to download to a computer or hard drive an entire days worth of history before the video is no longer available?

KellyM1 by • Community Member
  • 894 Views
  • 4 replies
  • 0 kudos

Broken doorbell lens

I bought my doorbell in January 2023. The doorbell fell off and the lens cracked. Where can I get it repaired?

aparris64 by • Community Member
  • 883 Views
  • 5 replies
  • 0 kudos

Nest Door Bell (wired) - Peeling

I’ve had my Nest doorbell (wired) for less than a year and the front face protective coating is peeling. I’m worried water intrusion may affect the electronics of the device. This is unacceptable quality coming from Google. The doorbell is under a we...

ANever25 by • Community Member
  • 1337 Views
  • 7 replies
  • 0 kudos

Changing from Dropcam/Nest to Nest

I have 8 Dropcams and older Nest camera at two locations and all over accessible via one account. I was told by Google that I have to change all to the new Nest models by April 2024. Can I slowly replace them or do I need to replace all of them at on...

Nest Cam Outdoor records everything

Have had a Nest Cam Outdoor since January 22 (about 1.5 yrs now). I have set up two Zones to detect people and set the software to ignore anything outside of a zone. This worked fine until a couple months ago.Problem is the camera has been recording ...

ToddH by • Community Member
  • 2916 Views
  • 11 replies
  • 1 kudos

camera offline

I have 2 nest cam outdoor cameras I just installed in my barns. One will record but the other one shows offline all the time. I have 2 QR codes but I don't know which is for which camera. I am afraid to do anything that the one is working will quit. ...

blmilli3 by • Community Member
  • 653 Views
  • 3 replies
  • 0 kudos

Nest doorbell notifications

Doorbell notifications not working as expected, specifically no notification when doorbell rung. I receive all camera notifications (and all are turned on), but when someone rings the doorbell there is no notification or any record of the button push...

nh603 by • Community Member
  • 1909 Views
  • 11 replies
  • 1 kudos

nestcam gen1 night vision

I have an old indoor wired Nest camera, gen 1. The night vision stopped working several days ago even though the camera was not moved or touched in any way. It says the software version is 223-610050

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