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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15601 Views
  • 0 replies
  • 6 kudos

Nest doorbell not coming online since new router

Ever since I replaced our home router, I've been having a difficult time getting either of our nest doorbells online. When I setup the new router, I set it up with the exact SSID and encryption keys as the old router. It's been setup and not changed ...

dmorlow by • Community Member
  • 916 Views
  • 4 replies
  • 0 kudos

faulty camera

I had bought 2 sets of cameras of which there was 6 total of the 6 one did not work. So I would like a replacement for this camera.

Google Home App has gone bonkers

My Nest outdoor battery cams have worked fine for a year, but over the last couple of weeks, everything has gone bonkers. It started with device offline notifications. Restarting every single thing did not help. I switched out 2 of my 3 effected came...

Yuyu1 by • Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

3rd party automatic camera recording with google home

Hi I plan to buy a non-google camera from a 3rd party supplier whose device has the label "works with google home". I also have a google drive. Can I use google home to automatically record events as fotos or videos, and send them immediately to my g...

Sokodoku by • Community Member
  • 1219 Views
  • 4 replies
  • 0 kudos

Having an issue in my history

I keep having an issue in my history with my nest battery camera where it shows activity but the video just says "this video isn't available yet. Check back later" - needless to say later never happens! Has anyone got a solution / answer for this?

Audio Recordings

My camera was disconnected from our Wi-Fi and we have to do a reset, now I notice that the sound is not on the recordings, ever since, what should I do?

Maxeen by • Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

Camera history help

I’ve subscribed to 30 days of memory and now it’s showing nothing. I need access to history

Redman20 by • Community Member
  • 626 Views
  • 4 replies
  • 0 kudos

Nest Hello sporadically not ringing chime

Hi, I have a 1st gen Nest Hello wired Doorbell that I just installed in our new house. The doorbell voltage is reading at 17 volts and there's a mechanical Nu-Tone doorbell. I installed the Hello and the doorbell chime seemed to work. But shortly aft...

aJ1441 by • Community Member
  • 3729 Views
  • 4 replies
  • 0 kudos

Nest cameras

I have one nest battery cam and one wired floodlight cam. For 1 year no problems but in the last few weeks they go offline frequently.I have reset the router and done factory resets on both cams. They then worked for one day and are now again offline...

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