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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15658 Views
  • 0 replies
  • 6 kudos

Security cable power cord broken

My security cable power cord has deteriorated and the wiring is now exposed. My camera is no longer receiving power. Is there a way to replace the cord?Thanks!

Evman5 by • Community Member
  • 751 Views
  • 3 replies
  • 0 kudos

Nest Cam Audio Turned On After Being Turned Off

Our camera audio was disabled by me so that no audio was recorded in the room it was placed; it seems to be spontaneously turning itself back ON as I checked a few hours later and the audio recording was enabled again, despite me clearly turning it o...

Resolved! Nest security cameras not picking up cars in driveway

Hello,Sure hope someone could help me out. I am struggling to understand why my Nest security cameras are not picking up my car when I enter the driveway? If a person walks by or if I walk onto my driveway, I get alerted and video records. The camera...

agopiola by • Community Member
  • 1991 Views
  • 5 replies
  • 0 kudos

Floodlight Base only Without Camera

I need several Floodlight Camera bases only. I currently have several battery exterior cameras. I charge them up every month or so. I'm going out of town for awhile and am going to replace them with the hardwired Floodlight Cameras. I already have th...

Njord by • Community Member
  • 2406 Views
  • 3 replies
  • 0 kudos

Nest doorbell not coming online since new router

Ever since I replaced our home router, I've been having a difficult time getting either of our nest doorbells online. When I setup the new router, I set it up with the exact SSID and encryption keys as the old router. It's been setup and not changed ...

dmorlow by • Community Member
  • 918 Views
  • 4 replies
  • 0 kudos

faulty camera

I had bought 2 sets of cameras of which there was 6 total of the 6 one did not work. So I would like a replacement for this camera.

Google Home App has gone bonkers

My Nest outdoor battery cams have worked fine for a year, but over the last couple of weeks, everything has gone bonkers. It started with device offline notifications. Restarting every single thing did not help. I switched out 2 of my 3 effected came...

Yuyu1 by • Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

3rd party automatic camera recording with google home

Hi I plan to buy a non-google camera from a 3rd party supplier whose device has the label "works with google home". I also have a google drive. Can I use google home to automatically record events as fotos or videos, and send them immediately to my g...

Sokodoku by • Community Member
  • 1222 Views
  • 4 replies
  • 0 kudos

Having an issue in my history

I keep having an issue in my history with my nest battery camera where it shows activity but the video just says "this video isn't available yet. Check back later" - needless to say later never happens! Has anyone got a solution / answer for this?

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