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faulty camera

snowyriver53
Community Member

I had bought 2 sets of cameras of which there was 6 total of the 6 one did not work.  So I would like a replacement for this camera.

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi snowyriver53,

 

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, where have you purchased your Nest Cameras? Could you be more specific about the issue of your Nest Camera? Does it have any power? What is the light status of it? What troubleshooting steps have you done? Looking forward to your response.
 

Regards, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hey snowyriver53,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.
  
Thanks, 
Emerson

EmersonB
Community Specialist
Community Specialist

Hello snowyriver53,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson