Broken doorbell lens

[aparris64]

I bought my doorbell in January 2023. The doorbell fell off and the lens cracked. Where can I get it repaired?

[RXShorty]

Hi @aparris64 

Did you try reaching out to Google Nest Support already? 😁
That is your best shot at getting things resolved.

[aparris64]

I filled out a form but I have yet to get a response 

[RXShorty]

Hi @aparris64 

Did you try answering the questions with "other" and press next (instead of clicking on an answer) until you can chat with support? Worth a shot. 😊

[Lance_L]

Hi aparris64,

I’m sorry to hear that. I’d be happy to assist you with this. Please fill out this form with all the necessary information, and then let me know when you are finished.

I appreciate the help, RXShorty.

Best,
Lance

[Lance_L]

Hey aparris64,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Cheers,

Lance