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After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

MarkFred1
Community Member

Like the title says, I cleared the cache on my PC & now I can not longer see the two previously defined cameras when I login Nest.  What kind of magic needs to happen ????

1 Recommended Answer

MarkFred1
Community Member

There was some confusion over which of the two accounts I use for stuff like this.  Changing to the other account fixed the problem.  Thanks.

View Recommended Answer in original post

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@MarkFred1 

Are you certain that you are logging into the Google Nest app or Google Home app with the same Google Account you were previously logging in with?

MarkFred1
Community Member

There was some confusion over which of the two accounts I use for stuff like this.  Changing to the other account fixed the problem.  Thanks.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Thanks for your help here, MplsCustomer.

 

Best,

JT