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After Clearing Computer Cache, Can Not Longer See the Two Cameras Previously Defined

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MarkFred1
Community Member

‎03-03-2023 01:59 PM

Like the title says, I cleared the cache on my PC & now I can not longer see the two previously defined cameras when I login Nest.  What kind of magic needs to happen ????

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MarkFred1
Community Member

‎03-06-2023 11:34 AM

There was some confusion over which of the two accounts I use for stuff like this.  Changing to the other account fixed the problem.  Thanks.

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MplsCustomer
Bronze
Bronze

‎03-03-2023 04:49 PM

@MarkFred1 

Are you certain that you are logging into the Google Nest app or Google Home app with the same Google Account you were previously logging in with?

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MarkFred1
Community Member

‎03-06-2023 11:34 AM

There was some confusion over which of the two accounts I use for stuff like this.  Changing to the other account fixed the problem.  Thanks.

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janthadeus
Community Specialist
Community Specialist
In response to MarkFred1

‎03-12-2023 06:45 PM

Hi folks,

 

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Thanks for your help here, MplsCustomer.

 

Best,

JT

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