Anti theft hex screw missing

[Rusticmyth]

My Hex screw is missing only the Hex key is present. 

[MplsCustomer]

@Rusticmyth 

You'll need to contact Support (https://support.google.com/googlenest/gethelp). Or return it to your retailer if you can. Google Nest does not sell spare parts.

[EmersonB]

Hello everyone,

@Rusticmyth, I understand that you're missing one of the screws. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.

Regards,
Emerson

[EmersonB]

Hey Rusticmyth,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Best,
Emerson

[EmersonB]

Hi Rusticmyth,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson