Audio notifications for Nest doorbell and Nest Home

[Cdpost1]

I have a Nest Doorbell, Nest Wifi and a Nest Home. When someone pushes the doorbell the audio comes out of one of the Nest WiFi’s but not the Nest Home. Everything is connected via the Home App.  I just want the Nest Home to say “someone is at the door” the same way it plays from the Nest Wifi. I can’t find it anywhere on the forums, thank you.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Cdpost1]

Hi Brad - thanks for your message. I still need help, this issue is unresolved.

-Christian

[Brad]

@Cdpost1

Generally a smart display or smart speaker is going to be a better option like the Nest Hub. Are you sure that Google Assistant is enabled on your Google Home speaker? It is a switch. Also, make sure to go through your settings in the app to check and see why they are not announcing over your speakers.

Best regards,

Brad.

[Cdpost1]

Google assistant is enabled and it is a Nest Hub. Sorry I typed Home inadvertently. How do I do it on the Nest Hub? Thanks Brad

[SteveT1]

Hi folks,

Appreciate the help @Brad. You can follow the steps below to make sure that your Nest Speakers and display will ring your visitor announcements:

1. Make sure your Nest Doorbell is in the same home as your speaker or display. If it’s not, you won’t get visitor announcements.
2. If you have a Nest doorbell (battery) , it may have been added to the Home app when you installed it.
3. Turn on personal results for your speaker or display. Note: If you have a display, select Always show proactively.

You can check this article on How visitor announcements work to learn more.

Regards,

Steve
 

[SteveT1]

Hi folks,

It's me again. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[SteveT1]

Hi folks,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve