Battery Doorbell not connecting to my new Telstra Smart Modem 3

[Cabbiepat]

I have replaced my Telstra modem with the new Smart Modem 3. Now my battery doorbell won't connect to the wifi. Can someone help me please? I'm in Australia...

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Nest7]

I am having the same problem trying to connect mine to my new Nokia modem!

Please help!

[SteveT1]

Hi everyone,

Appreciate the help @Brad. You will need to update your Wi-Fi settings if you are not using the same SSID and password for your new modem. 

You can check this article on how to Change camera and doorbell Wi-Fi settings for detailed steps.

Regards,

Steve
 

[SteveT1]

Hi folks,

It's me again. Just checking in to see if the article shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[Cabbiepat]

Yeah. All good now mate, thanks.  🙂

[SteveT1]

Hi everyone, 

Glad to hear that. As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread. Thanks!

Regards,

Steve