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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1697 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17839 Views
  • 0 replies
  • 7 kudos

Battery cameras a waste of time & money?

I have had 4 indoor cameras for about 2 years. One was taped on a window to record my garden. It was fine but I couldn’t close my window so I bought a proper outdoor one with battery. it is an utter waste of £180. I am taking both (one on front door ...

SukiWrin by Community Member
  • 1003 Views
  • 3 replies
  • 1 kudos

Automated setup fails and locks up phone NestCam Battery

I need to know how to bypass the automated google home setup -- the part that is trying to retrieve the wifi information from another nest device on my network. I have no idea what the problem is - but it just seems to hang and then completely lockup...

Semicolon by Community Member
  • 1462 Views
  • 5 replies
  • 0 kudos

Nest door (wired) not working

Hi, I hope someone can help here. I've had a new wired nest doorbell installed today by a professional electrician. We are confident the wiring has been done correctly. I am, however, having trouble getting the doorbell itself to work.It will allow m...

Still shots and no clip creation

A long time ago (in 2019) I was able to create video clips from the events saved in the timeline of the camera's video history. I only have one currently. Additionally, during this time I was able to view the history clips as actual videos before the...

SirSlick by Community Member
  • 1742 Views
  • 8 replies
  • 0 kudos

Camera offline

Camera went off yesterday lunchtime. Tried turning the power off, waited 30 seconds and turned it back on. Turned off in app, waited 30 seconds turned back on. Restarted router.Upper bandwidth consistently over 5mbs, only a couple of other WiFi devic...

tomg35 by Community Member
  • 722 Views
  • 2 replies
  • 0 kudos

Resolved! Nest cam can't be added to Nest

Just got a Nest outdoor camera with floodlight. I already have a wired Nest doorbell which works perfectly well with the Nest app. The new camera cannot be added to Nest only to Google Home. It wants a six-figure code from the back of the camera whic...

Em-El by Community Member
  • 899 Views
  • 3 replies
  • 0 kudos

Nest outdoor camera goes offline at night

I purchase three cameras and one door bell camera about 3 months ago. I have not had any issues with the door bell camera. Two of the cameras are outside cameras plugged in, and one is an inside camera. For the last month one of my outdoor cameras go...

PamelaK by Community Member
  • 1291 Views
  • 6 replies
  • 1 kudos

Resolved! Volume Nest Hubs (2nd gen) when pressing doobell

Hi, when playing music via the Hubs, volume is set at low (2 dots).When someone rings the doorbell , it is not always loud enough (doorbell sound via Hubs)Is it possible to make the volume conditional ? Meaning: a press on the doorbell = volume 5 or ...

Schedule night vision instead of auto

How can I schedule night vision to turn on instead of relying on auto? Auto never works because of my front lights prevent it from turning on.I don’t want to leave it always on because then it’s just black and white during the day time.

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