New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell video history
There are two of us as managers in our home. The other home manager has ability to view more than three hours recording history. I do not.Why is this!? How do I correct it!? It wouldn't make sense for us each to pay for a nest aware subscription. Sub...
Google nest doorbell camera not seeing deliveries
My Google nest camera is only picking up me and my daughter when we are at the door it doesn't pick up the mailman or the Amazon driver or anybody else why?
Nest Doorbell cracking and peeling
My Nest doorbell is cracking and peeling - at first I thought somehow I forgot to take off a plastic covering that it came with it, but that's definitely not it. Searching for help, it sounds like it's a common problem, but perhaps hard to get Google...
Nest Camera Outdoor Wired Magnet replacement
Hi,I want to buy a replacement base plate for my outdoor google nest camera. The base plate is broken and the camera is just hanging by the wire. Can anyone helppleade?
Nest doorbell wired 2nd gen in Europe
Hi everyone, Apparently, there isn't any news about a potential launch of the wired Nest Doorbell 2nd generation in Europe (for me in France)Could we expect a launch of it this trimester?Could we use the US version of the product instead?Thank you
Consistent Live Video
I purchased 2 - 2 pack outdoor cameras (battery), but only 1 pack will stay on Live Video when on the Home app. I didn't change any settings, just added all cameras, but only 2 will stay on Live Video without me having to constantly click Live Video....
Outdoor battery Camera not factory resetting.
My outdoor battery camera wasn’t working so I followed the suggested Google steps to disconnect from my home account, then factory reset the camera. The camera is not resetting at all - not lights on. It’s essentially a dead unit. I’ve also tried to ...
Charging taking hours.
I've got 2 nest cams. Both are now taking hours to charge & both are saying I should use the original cable & charger.Given both ARE using the original chargers & cable this has to be a probkem with the hardware.Is there an actual solution to this is...
Google nest batery doorbell
I am trying to set up and the doorbell is not flashing blue. I tried totally deleting the home app and reinstalled. Still not working.
Outdoor camera
New camera trying to put it into my existing system. Can’t get the camera to receive the serial number.
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