Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

CAMERAS OFFLINE AFTER CHANGING MY WI-FI USERNAME AND PASSWORD

I recently changed BOTH my Wi-Fi username and Wi-Fi password. My cameras became off-line. I tried resetting each camera by pressing in the button between the speaker and the code. And then adding them as a new device on the Google Home app. (This is ...

Battery operated doorbell Google camera need base plate cannot mount

Hi I'm wondering where I can get a base for my Google battery operated nest camera I cannot I bought it I got it for Christmas and they bought it off eBay and only came in just the camera and I've tried to buy it from different sources and I keep get...

Doorbell 2. Gen(battery) will not Connect to Google Home - do not finish Update

Hiin Tvis week I just received my Google Doorbell 2. Gen(battery) - the problem:When setting it up it never completes because it never completes the Update - just writing “update 26%” and the it comes up with a error message after some time. I have t...

Cannot view doorbell live video on wifi

My Nest Doorbells I can only see live video from the doorbell if I am off my wifi. If I am on my wifi, I just get a spinning blue circle where it should be showing me my live feed. But, if I am on wifi, I can view historical videos. If someone rings ...

Battery nest camera

Need to be able to save videos from our cameras We have 3. Right now videos delete by the next day. What is process

Familiar face detection

I accidentally deleted a familiar face and now there is no option to add it back in, the camera only recognises the person as unknown and there is no option to add them back as a familiar face.

Nest Cam Battery (wired)

Does anyone know the solution for the constant "loading" issue when looking through History of the nest cam? I have a battery powered Nest Cam I have outdoors that I wired up and run 24/7 recording on. When I go to my history tab I can view all preta...

Nest Outdoor Cam does not turn back on after power failure

Hi,I have 3 nest cam and when they there is power failure, only one turn back on. I need to take the wire out and in again so they can start again.I believe it is an important fault as it is easy for any burglar to take advantage of that.I will need ...

deleting a video in the timeline

Where do you delete a single video in the timeline? I only see it giving me the option of deleting all history which can't be the only option on an expensive camera with a paid subscription, can it?

Nest Door bell 2nd generation UK release

Hi It’s been a while since the 2nd generation nest door bell was released in the US and I am sure this questions has been asked by many but does anyone have any information on a UK release.Many Thanks, Suhel

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

CAMERAS OFFLINE AFTER CHANGING MY WI-FI USERNAME AND PASSWORD

Battery operated doorbell Google camera need base plate cannot mount

Doorbell 2. Gen(battery) will not Connect to Google Home - do not finish Update

Cannot view doorbell live video on wifi

Battery nest camera

Familiar face detection

Nest Cam Battery (wired)

Nest Outdoor Cam does not turn back on after power failure

deleting a video in the timeline

Nest Door bell 2nd generation UK release

"free" dropcam replacement

Nest Camera cant detect anything

Using 2nd Gen Nest Cams with ADSL connections?

so sorry i merged my nest account to Google

doorbell not ringing on my iphone

Live streaming

Migration from non supported drop cam

Nest wired doorbell only keeping images, no video!

Nest Naming Conventions?

When do I get my new nest camera sense drop cam do...