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Nestcam connectivity

davidgd
Community Member

I have three Nestcams of various generations. I recently moved to a new iPhone 15 Pro and now cannot access any of my cameras. 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@davidgd 

If you log onto the Google Nest app or the Google Home app with the same Google Account you were previously using, and access the same Google Nest "home/structure" that you were previously using, you should see the same Nestcams.

Thank you for your reply. Unfortunately, I can get past the Home Screen. It looks like I will have to move to another camera setup if not resolved soon. 

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

@davidgd, that sounds like a plan! I'm sorry for the delay. Please ensure that Local Network Access is enabled for the Nest or Home app.

 

  1. On the iOS device's home screen, tap Settings.
  2. Tap Privacy and then Local Network.
  3. On the list of apps, turn on Local Network Access for the Nest or Home app.

 

Please keep us posted.

 

I appreciate the help, @MplsCustomer.

 

Best,

Jenelyn