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Battery depleting very fast in Camera

BigdogX
Community Member

I’ve been using my battery powered Nest Cam outdoors for six months. It always runs for around five/six weeks on a full charge. Since I last charged it (Sunday), the battery has been draining at a rate of ten percent per day so will be flat within a week. I’m in the U.K. so it’s not very cold (even at night) averaging around 8 to 10 Centigrade. I’ve never had a problem before and nothing has changed in the frequency of events or anything like that. Any thoughts would be appreciated!

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there,

Thank you for your patience, and sorry to hear that you're experiencing this. I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:

  • This is a great article on general charging times for your devices.
  • This helpful article tells you how to save the battery with your doorbell or camera.
  • And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

BigdogX
Community Member

Hi Brad, In a nutshell, I removed the camera and recharged it once more. Now it’s using the battery at the correct rate of approximately 2% per day. I didn’t alter any settings, yet after the previous charge it was depleting at ten % per day. No explanation for that - but grateful that it’s OK now. 

Brad
Community Specialist
Community Specialist

@BigdogX

 

I am relieved to hear that it isn't losing as much as before. I am afraid that losing battery is part of owning a battery-operated device. Lots of factors can go into how long the battery will last for. Thank you for sharing your experience with us, and let me know if you need further assistance.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad