Seem to be having an issue with our doorbell (battery)
Received a notification in the home app (someone walking by) but when trying to load the live stream, I get the "live video unavailable. Camera may be unreachable or saving battery" message.
Come back to it a while later and live stream still brings up this message.
There has also been no recordings saved during this time, but plenty going on in front of camera.
Battery is at 40% so not dead. The green light on the camera Is permanently on.
I removed the doorbell and brought inside... Left for a while unplugged and green light remains.
Then plugged in for a while and green light remains still. It also doesn't make the usual noise when you first plug it in to charge.
Pressing the doorbell button plays the doorbell sound rather than telling you the battery charge %. It does not notify on phone or speakers that the doorbell has been pressed.
I've tried to reset it but it doesn't do anything and the green light remains.
It's like it's stuck and I can't do anything about it?
Any thoughts?
Also to note, similar happened last week. We couldn't load the livestream and received the same msg when trying to view it but we ignored it as we were going to bed.
We woke in the morning to the battery being completed drained, but it was at 50%+ the night before, presumably it froze and drained itself.
It's a few years old now, first issues with it
Thanks
