04-25-2022 10:17 AM
Need some help. I’ve read the other posts about issues connecting the light/cam unit and have tried all the recommendations besides deleting the cameras and re-linking them all. There must be a simpler way.
05-24-2022 10:07 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad.
05-31-2022 09:06 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
Best Regards,
Brad.
05-31-2022 09:09 AM
Couldn't get it to work on the Nest app, but got it connected to Google Home. Not sure how to connect all the cameras now.
05-31-2022 09:12 AM
Hey there,
The Nest Cam with Floodlight is exclusively available on the Google Home app and will not be available on the Nest app. The new 2021 cams are exclusive to the Google Home app. I hope that clears up some confusion!
Best regards,
Brad.
05-31-2022 09:15 AM
Please tell me there's an easy way to merge the cameras on Nest with GH.
05-31-2022 09:18 AM
They should connect with the Google Home app very easily, now if you have any older cams that were in the Nest app, if you want them to be in the Google Home app then you will need to migrate them over to Google Home. Please note; this is a permanent solution and you cannot go back to Nest app if you migrate to the Google Home app.
Best regards,
Brad.
06-03-2022 09:40 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad