04-11-2022 06:27 AM
We had a wind storm here in Texas last night. I usually keep my camera on a tripod. It was knocked over twice. After the second time, I brought it in the garage for the night. This morning, I noticed the magnet was missing. I searched my yard but couldn’t find it. I have been looking for a replacement but I can’t find any online. I JUST purchased this camera, so I am very sad this happened. Can anyone help me?
04-11-2022 08:05 AM
I have the same issue! Need a new base or some way to attach outside. Would be fine if it was a screw in base. Just want to be able to use it
04-11-2022 08:34 AM
Hey there,
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
Best Regards,
Brad.
05-19-2022 09:38 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.