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Blank (dark) Notification Image on Apple Watch from Google Camera

ABaerst
Community Member

I've seen this topic all over this community board and I am dumbfounded that it is still an issue. All of the threads seem to go nowhere and then get locked, so I'm adding another thread to keep it going. 

Notifications from a new Google Outdoor camera connected via the Google Home app are being sent to my Apple Watch Series 7, but there is a dark missing image where the still image of the notification event should be. 

I can't understand why this issue hasn't been resolved or why there isn't clear guidance. It's been obvious for months. Google sends out plenty of notification via other services in a seemingly identical format (eg: Google Photos, Nest) and the image is transmitted to the Apple Watch successfully.

Some form of information would be helpful. A resolution would be preferred, but even some clear information why this doesn't work would also be welcome. 

Andy B

3 REPLIES 3

More_cowbell
Community Member

Sad this is still an ongoing issue.  Google manages to ruin products when they buy companies. 

Jusxon
Community Member

Still having this issue. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.