New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
"Can't connect to assisting device"
Hi, I had my 2 Nest Cams (outdoor or indoor, battery) working fine....We changed our WIFI Password....and I went around the house reseting all the Nest Devices all day long. 3 Thermostats, 8 Fire alarms, a ton of cameras. The final two newest Nest Ca...
Nest doorbell ‘indoor chime’ greyed out?
I’ve installed a google hub max, 2 wireless outdoor cameras, 1 wired indoor camera and a door bell successfully in the Home app. We also have a number of google speakers around the house. Only the hub max shows in the nest app… Anyone have a clue why...
Google Nest recognizes WiFi, but does not connect
I'm now on my third attempt with a Google Nest Doorbell (Battery) and Google Nest Cam (Battery) to try and install. Each device will recognize my WiFi, but will fail to connect each time. I've tried multiple outlets, different phones, power cycles, a...
Doorbell won't cast video
I bought the battery doorbell October 21 I used to be able to show the doorbell video on my chromecast.It doesn't do it anymore. Is this a device fault? I'm phrasing the command exactly as per Google's instructions, but it says it cannot send video t...
On my 3rd Nest Doorbell and the same problem: "Device Offline" and/or "Live Video Unavailable"
My Nest Doorbell randomly started having problems about 2 months ago. It was working perfectly for nearly a year and then boom - it started hiccupping.I get push notifications telling me it's "Offline"Connecting to the live video yields a "Live Video...
Video does not show color
When watching my nest cam on my phone it does not show color
Nest Doorbell (Batttery) Visitor Announcements on Nest Hubs
Hi All,I recently got a Nest Doorbell and have wired it in according to the instructions. What I am trying to do is to get the visitor announcements to work properly from two Nest Hubs that I already have. My issue is, if a Nest Hub is playing media ...
Add camera back to screen accidentally deleted
I accidentally deleted the camera from my screen as I was doing some playback. I need to add it back to my cameras.
NEST DOORBELL WONT WORK WITH WORKSPACES
Unless there is a fix, the only recommendation is to return your Nest Door Bell and go with RING as it does not work with Google Workspaces email addresses. The funny thing is, everything else works just fine using my Workspaces email just not google...
File Names for Nest Camera Downloaded Clips
Picking "Feedback" because there's not an "Engineering Error" category.I recently set up two Nest cameras for a timelapse project, filming a construction site.After lots of testing and realizing I can only download the clips from the Home App, I was ...
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