Nest cameras and doorbell always offline and delayed notifications

[Preza]

Hi guys, I've had these cameras for about 6 months and had nothing but issues, my cameras go offline randomly when they want, there are delayed notifications, someone will ring my door bell and I have no idea they're there.. 5 minutes later the doorbell chime goes off... I can't view live video because it attempts to connect then the cameras go offline.  I have tried the following

- Router swaps

- Router reset

- Wifi channel changing

- Resetting all cameras and nest door bell .

[MplsCustomer]

@Preza 

The most likely cause is Wi-Fi issues. This Google Nest Help topic touches on some possibilities, but this forum has numerous posts with suggested solutions.

https://support.google.com/googlenest/answer/9239960

[Anonymous]

Over a year now and mine are no better. Thats just the way they are. Not fit for purpose at all.

[EmersonB]

Hi everyone,

@Preza and @Anonymous, thanks for reaching out here in the Community and for sharing here the steps you've done. To confirm, how far are your Nest Cameras and Nest Doorbell from your Nest Wifi router? Try resetting them to the factory default, remove them from your app and add them back. Let us know how it goes.

I appreciate the help, MplsCustomer.
 
Best,
Emerson

[Anonymous]

Bahahaha these generic replies are becoming very worn. When are google going to admit its their inferior products and software that are at fault?

[Juni]

Hi Preza,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Dan_A]

Hey there,

I'm chiming in to ensure you've got the answer you're looking for. Feel free to let us know if you have more questions about this.

Cheers,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Kind regards,

Dan